Last update: August 19, 2026
Privacy
Each party shall comply with all privacy and data protection laws, rules and regulations which are or which may in the future be applicable to the terms of this agreement. In the event the Company collects, uses or discloses any personal information in providing the services described herein, You consent, warrant and represent that You have obtained all required consent with respect to the use or disclosure of such information as required for the purpose of rendering the services described herein.
Company has appointed an employee responsible to handle privacy matters. Company will establish and maintain facilities and security procedures for the safekeeping and safeguarding of all information within its custody, including without limitation end customer information, and other materials related to this agreement, which are reasonably sufficient to ensure the protection of such information and other materials from improper access, disclosure, theft, alteration, loss or destruction, having proper regard for the level of sensitivity of such information.
Device and Usage Information
We automatically collect certain information when you use our Services, including IP address, browser type, device information, and usage data. We use this information to provide, secure, maintain, and improve our Services, detect fraud and unauthorized access, and troubleshoot technical issues.
We restrict access to personal information, including IP addresses and activity logs, to employees, contractors, and service providers who require access to perform their job duties, such as providing customer support, maintaining security, preventing fraud, and troubleshooting technical issues.
Usage Data
In compliance with applicable legislation, You acknowledge and agree that Company may retain, aggregate and use the information generated through the usage of the Software for the provision of support, maintenance and statistical information (including, without limitation, analyzing software usage and developing non-Account specific metrics and statistics), and that Company may transmit such information (excluding customer personal information) to third parties for the provision by such third parties of analytic consulting services, reports and statistics. In no event shall such aggregated data identify You.
Use of Data
Subject to the terms and conditions as set forth herein, the Company grants You a non- exclusive, non-transferable right to use the software which contains information from third parties. The information provided is solely for the purpose of servicing vehicles in a repair or quick lube shop (also referred to as operations). The software is to be used by competent personal and is not considered to be a replacement for trained judgment of a technician, mechanic or other individual.
Professional Responsibility
The vehicle, service, part, fluid and any other information contained in the software, is not intended as a substitute for the knowledge, expertise, skill, and judgment of technician, mechanic or other individual using the software for automotive vehicle care. You acknowledge that the professional duty to the customer in providing automotive repairs and maintenance services lies solely with the technician, mechanic or other individual providing the services. You take full responsibility for the use of the information provided by the software in vehicle care. The Company nor it's suppliers, assumes liability for actions of customer which may result in any liability or damages due to incorrect servicing, failure to warn, negligence or any other basis. You shall remain solely responsible for all services performed, inspections performed, and all other actions taken on any vehicles being serviced or information provided to third parties and shall indemnify and hold Company harmless from any claim arising therefrom. Customer shall ensure that all mechanics, technicians or other using the software are aware of the limitations of the use of the software.
Use of MOTOR Database(s)
As an “End User” of Motor’s Database(s), You must adhere to Motor’s “End User Terms” as outlined below.
MOTOR End User Terms
We allow you access to information we have licensed from MOTOR Information Systems (the “MOTOR Information”) and by accessing such information, you agree to comply with the following terms and conditions:
1. License Grant. MOTOR hereby grants to you a nontransferable, non-exclusive, limited license to access and use the MOTOR Information contained within the Product on a vehicle- by-vehicle look-up basis.
2. Restrictions on Use of MOTOR Information. You agree that you shall not, and shall not permit any third party, to directly or indirectly (i) alter or copy in any form or medium all or any part of the MOTOR Information (except for data located on an individual, vehicle by vehicle, lookup basis), nor make any MOTOR Information part of any electronic retrieval system; (ii) create any derivative work from, or adaptation of, the MOTOR Information; (iii) lease, license, sell, or otherwise publish, communicate, distribute or display to any third party in any form or medium all or any part of the MOTOR Information; (iv) create any publications, in electronic, printed or other format, based in whole or in part on data from the MOTOR Information, alone or in combination with any other data; (v) download the MOTOR Information (other than the data obtained on a vehicle-by-vehicle look-up basis) or transmit the MOTOR Information electronically by any means; (vi) remove any product identification, copyright, trademark or other notice from the MOTOR Information or documentation; or (vii) reverse engineer, reverse assemble, or reverse compile the MOTOR Information.
3. Ownership/Confidentiality. You agree that the MOTOR Information is the confidential information of MOTOR, and that MOTOR owns or is the subscriber of all rights in the MOTOR Information, including without limitation all copyright and other proprietary rights. You agree to keep confidential and use your best efforts to prevent and protect the MOTOR Information from unauthorized disclosure or use.
INTELLECTUAL PROPERTY
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
TERMINATION
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.Upon termination, Your right to use the Service will cease immediately.
LIMITATION OF LIABILITY
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" AND "AS AVAILABLE" DISCLAIMER
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
GOVERNING LAW
These Terms and Your use of the Service shall be governed by and construed in accordance with the laws of the Province of Ontario, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. Your use of the Application may also be subject to other applicable local, provincial, national, or international laws.
DISPUTES RESOLUTION
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
UNITED STATES FEDERAL GOVERNMENT END USE PROVISIONS
If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.
SEVERABILITY AND WAIVERSeverability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
CHANGES TO THESE TERMS AND CONDITIONS
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service and contact Company immediately.
CONTACT US
If you have any questions about this Privacy Policy, You can contact us: support@droptop.io.
