We will advise you as you set up your account.
1 on 1 training sessions - We will advise you on how to set up pricing, packages, services, inspections, and inventory.
Additionally, you will have access to video walkthroughs on how to set up your account.
We will set up your entire account!
Our White Glove Onboarding Service offers a comprehensive, hands-on implementation experience to ensure your business gets the most out of our platform.
This premium service includes 1 on 1 implementation, personalized training, and dedicated support to guarantee your success.
Switching to Droptop is simple, and we’ll make sure your critical data comes with you. All you need to do is export the data from your previous system and provide it to us in a supported format (CSV or Excel). Once we receive it, our team will securely upload the information into Droptop so you can get started quickly without losing any valuable history.
Transfer up to 2 years of historical invoices from your old system into Droptop.
These invoices will be stored as "legacy invoices" in Droptop. They are simply a text file, showing the details of past invoices on that vehicle.
Bring over all of your customers and fleet accounts so your team can start working with familiar information right away.
Our data migration team will validate, deduplicate, cleanse and upload the information into your Droptop account.
Droptop is built to integrate seamlessly with the rest of your business. Our robust REST API and real-time webhook system make it easy to connect Droptop with your existing tools, automate workflows, and unlock the full potential of your shop data. Starts at $35/month (Includes: 300k requests per month and a sandbox enviorment).
Our developer-friendly REST API gives you secure, programmatic access to all the core features of Droptop. Pull data, push updates, and build custom tools tailored to the way your business runs.
With Droptop’s webhook system, you can receive instant notifications the second something happens - no polling required.
No, there are no setup fees, no hidden costs or account activation costs. There are also no long term contracts, simply pay month to month. Our customers stick around because they love the product, not because we force them to.
We are happy to give you recommendations on devices and scanners however, you get to decide what hardware you want to use to run your business.
Customer support is our top priority! That is why our customers can email, call or send an instant in-app message directly to our support team and receive an answer in minutes.
Of course! We support customer data transfers from your old software as long as you are able to download the information from your old system. Every system is different, so just let us know which current system you are using and a Droptop representative will be happy to work with you. Please note that data transfers are available for a one-time setup fee.
Yes, Droptop's cloud based system and mobile friendly design makes it perfect for mobile businesses.
Many of our great features start as customer requests! We work very closely with our customers to make sure we are adding the features they need to grow their businesses, so all you need to do is ask.
Setup time can vary depending on your shop’s size and needs, but on average, most customers complete their setup within 4-7 days. A Droptop representative will work with you throughout the process to ensure everything is configured correctly and ready to go.
